COVID-19 Financial Assistance

We’re in this together.

During these unprecedented times, our focus is looking out for one another. Let’s face it, we’re all in this together!

Financial Assistance Loan

To those impacted financially by the impacts of the sudden change, we’re also offering a special Financial Assistance Loan to anyone who needs additional help.

  • Borrow up to $5,000 with a flat, low rate of 3% APR1
  • Repayment terms available up to 3 years2
  • Plus, no payments required for up to 90 days3

This loan will be available online or over the phone only. Click here to apply or call 800.526.6661.

VISA® Platinum Credit Card

To help you manage your budget and monthly costs, discover the purchasing power of ZERO with offer this limited time offer on our VISA Platinum credit card. Get an introductory rate of 0% APR1 on purchases and balance transfers for 20 billing cycles. After that, a variable APR, currently 13.49% – 23.49% 
ZERO adds up BIG with NRLFCU! Click for complete details and to apply.

Online Auto Refinance Loan

Lowering your payments is just a click away. Even while you do your part to flatten the curve by staying home, you can improve your monthly budget when you refinance your current auto loan with NRLFCU. We’ll help you find a new payment and terms that fit your monthly budget so you can focus on what matters most…the health and safety of you and your loved ones. 

Rates as low as 2.24% APR1 PLUS 90 Days of No Payments3

Saving money on your auto loan is fast and easy with our online application and a quick approval process. Drive the same car for less when you refinance with NRLFCU!

Apply Now


NRLFCU is temporarily waiving our annual limit on Skip-a-Pays for all eligible loans4 and credit cards. Even if you’ve already had two loan payment deferments in the last 12 months, you may still participate now. 

Log in to online or mobile banking to easily submit your Skip-a-Pay today. To skip your credit card payment, please message us through online banking or call 800.526.6661.

Mortgage Payment Assistance

For members with a mortgage at NRLFCU, we’re available to discuss payment assistance options with you. In order to ensure these requests are handled in a timely manner, please email

Shared Branching by Phone, 24/7

Perform Shared Branching transactions from the comfort of your home, 24 hours a day. If you’re unable to access self-service platforms such as online or mobile banking you can call 888.837.6500 for live personal assistance on your accounts where you can:

  • Check balances
  • Transfer funds between accounts
  • Transfer funds between participating credit unions

As always, NRLFCU is committed to working with all members during these trying times. We’ll get through this together. For assistance with our relief products and services, please message us through online banking or call 800.526.6661.

1APR =  Annual Percentage Rate.
2Sample payments are approximately $29 per $1,000 financed based on a 3-year term
3During the 90 days, interest will continue to accrue. Payments received after 90 days, may be credited to interest only.
-a-Pay excludes first mortgage loans. Interest will continue to accrue.